a single-task walkthrough
AI explainer for customer support teams
Name the user task and show the required starting state.
App Explainers / AI
Video ideas for customer support teams
Here’s a story to try: answer a repeated how-to question.
Choose a format below and start with the clips you already have.
a first-session lesson
Onboarding videos for customer support teams
Explain what the user needs ready before beginning.
a troubleshooting tutorial
Tutorial videos for customer support teams
Show the specific stuck state before suggesting an action.
Gather these moments first
- The user's starting screen
- The required action
- Confirmation that it worked
A detail worth checking
Match the version of the interface customers currently see.
Record the steps you want people to follow, then bring the footage and narration to Amira. Tell it where to slow down and which details need to stay on screen.