The footage to gather
- The old friction
- The revised interaction
- The task completed
Give each moment a little breathing room. Get close enough to show the detail, and keep the original clips handy.
Plan a first-session lesson
Explain what the user needs ready before beginning.
Group setup into a few checkpoints and pause on any choice that affects the result.
Point to the first useful action after setup.
Review it for product teams
Use a clearly labelled prototype if the feature is not released.
Ask yourself: Can the user tell what is required and what can wait?
Watch it as if you were seeing it for the first time. If something is unclear, try a different cut or add the missing shot.